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We are honored to serve and bring the best satisfaction to all customers who shop at dailyprimesupplies.com Our professionalism and dedicated service are always our top priority. If there is any dissatisfaction from the customer. We are always ready to accompany and will provide immediate support for your peace of mind.
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F.A.Q & Contact Information
Our Products
What types of products do you offer?
We offer a wide range of technological equipment, including computers, peripherals, industrial machinery, and specialized tools designed to solve everyday problems for professionals and businesses.
Are your products new or refurbished?
All our products are brand new and come directly from certified manufacturers. We do not sell refurbished or used items.
Do you provide technical specifications for your products?
Yes, detailed technical specifications are available on each product page. If you need additional information, feel free to contact our support team.
Are your products compatible with other brands?
Most of our products are designed to be compatible with a variety of brands and systems. However, we recommend checking the product description or contacting us to confirm compatibility.
Do you offer product demonstrations or trials?
Currently, we do not offer product demonstrations or trials, but we provide detailed descriptions, images, and customer reviews to help you make an informed decision.
What should I do if I receive a defective product?
If you receive a defective product, please contact our customer service team immediately. We will guide you through the return or replacement process under our warranty policy.
My Orders
How can I track my order?
Once your order has been shipped, you will receive a tracking number via email. You can use this number to monitor your order’s status on our website or the carrier’s platform.
Can I modify or cancel my order after placing it?
You can modify or cancel your order only if it has not yet been processed for shipping. Contact our customer service team as soon as possible to request changes.
What should I do if my order is delayed?
If your order is delayed, please check the tracking information first. If the issue persists, contact our support team, and we will investigate the situation with the carrier.
Do you offer express shipping options?
Yes, we offer express shipping options for faster delivery. You can select this option during checkout, and additional costs will be calculated based on your location.
What happens if my order is lost during delivery?
If your order is lost, please contact us immediately. We will work with the shipping carrier to resolve the issue and ensure you receive your products or a refund.
Can I split my order into multiple shipments?
Yes, you can split your order into multiple shipments if the items are available from different locations. Additional shipping costs may apply.
My Account
How do I create an account?
You can create an account by clicking on “Sign Up” on our website. Simply provide your name, email address, and a password to get started.
I forgot my password. How can I reset it?
Click on “Forgot Password” on the login page and enter your email address. You will receive a link to reset your password.
Can I update my personal information after creating an account?
Yes, you can update your personal information, including your address and contact details, by logging into your account and accessing the “Profile” section.
How do I view my order history?
Log into your account and go to the “Order History” section. There, you will find details of all your past and current orders.
Is my account information secure?
Yes, we use advanced encryption technologies to protect your personal and payment information. Your data is safe with us.
Can I delete my account?
Yes, you can request to delete your account by contacting our customer service team. Please note that this action is irreversible and will remove all your data from our system.
Online Support
8 am – 6 pm
Call Or Text
General: (305) 494-0886
Call
(305) 494-0886
Address
Deerfield Beach, FL 33441
info@dailyprimesupplies.com