Let’s Connect. We’re Here to Help You Succeed

Whether you have a question about our technology, need to book a service appointment, or want to discuss a B2B partnership, our Florida-based team is ready to provide expert assistance. Find the best way to reach us below.

How Can We Help You Today?

Sales & Product Inquiries

Have questions about the Yantra e3’s features? Need a personalized recommendation for your academy? Our product specialists are ready to help you choose the perfect equipment.

Concierge Support & Warranty

For existing customers needing on-site service, warranty claims, or technical assistance, this is your dedicated channel. We’ll get our mobile team on the case right away.

Partnerships & B2B

Interested in becoming a distributor, outfitting your entire institution, or exploring other partnership opportunities? We’d love to hear from you.

Send Us a Direct Message

Direct Contact

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Call Us

305-949-0886

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Email

info@dailyprimesupplies.com

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Hours:

Monday – Friday,

9:00 AM – 5:00 PM (EST)

F.A.Q.

By forgoing a costly physical showroom, we are able to invest more into what really matters: sourcing superior global technology and building an exceptional Florida-based concierge support team. Our efficiency is your advantage.

About Our Products & Technology

What makes your sports training equipment different from others on the U.S. market?

We operate as expert curators, not just resellers. We meticulously source and import only the most advanced, game-changing training technology from around the globe. Our key difference lies in our direct partnership with the manufacturer, giving us unparalleled product knowledge and allowing us to offer equipment with superior AI features, robust construction, and performance capabilities that you simply won’t find in standard retail channels.

Are your products brand new?

Absolutely. Every machine and accessory we sell is 100% brand new and shipped in its original, factory-sealed packaging. We do not deal in refurbished, returned, or used items. Our direct-from-manufacturer model guarantees you receive authentic, first-quality equipment every time.

Can I see or try a product before I buy it?

Yes, we offer something even better than a traditional trial: a Free, Live Virtual or schedule a onsite Demo. You can schedule a one-on-one video call with one of our Florida-based product specialists. They will give you a personalized tour of the machine in real-time, demonstrate its key features, and answer all your specific questions. It’s the most convenient and informative way to experience our technology.

Are your accessories (like power packs or balls) compatible with other brands?

For optimal performance and to ensure your warranty remains valid, we strongly recommend using the accessories designed and approved for our machines, which are available on our site. While some third-party accessories may be compatible, we cannot guarantee their performance or prevent potential damage to the machine. Please check the product page or contact us for specific compatibility questions.

Our Business Model & Purchasing

Do you have a physical store or showroom I can visit?

We strategically operate as a 100% online company, and this is our core advantage. By eliminating the high costs of a physical showroom, we can invest more into what truly matters: sourcing superior technology, maintaining a robust parts inventory, and funding our expert, on-site Concierge Support team. Our website is our digital showroom, complete with immersive videos, 360° views, and live virtual demos.

Is it safe to purchase high-value equipment online from you?

Yes, completely. We prioritize your security. Our website uses secure SSL encryption, and all payments are processed through globally trusted gateways like Stripe and PayPal. More importantly, your purchase is backed by our U.S.-based company, our detailed Iron-Clad Warranty, and a real, accessible team of experts based in Florida, ready to assist you.

Shipping & Orders

How can I track my order?

Once your order is dispatched from our professional fulfillment center in Miami, you will receive an email containing a tracking number and a link to the carrier’s platform. You can monitor your shipment’s progress in real-time from dispatch to delivery.

How fast is delivery within Florida?

This is another benefit of our model! Because our inventory is stored locally, delivery for in-stock items within South Florida is exceptionally fast, typically arriving within 2-4 business days.

Can I modify or cancel an order after placing it?

If you need to modify or cancel your order, please contact our support team immediately. We can accommodate your request as long as the order has not yet been processed for shipment by our logistics partner. Due to our efficient fulfillment process, we advise you to reach out as soon as possible.

Warranty & Concierge Support

What happens if my machine has a problem or arrives defective?

This is where our Concierge Support model truly shines. You do not need to ship the machine back to us. Simply contact our Florida-based support team. We will troubleshoot the issue with you, and if it cannot be resolved remotely, we will schedule an appointment for our mobile technician to visit your location to perform the repair or replacement under our warranty policy.

How does the on-site warranty service work?

Our process is designed for your convenience. 1. Submit a Service Request: Contact us via phone, email, or our support page. 2. Remote Diagnosis: We’ll work with you to diagnose the problem. 3. On-Site Visit: If necessary, we schedule a visit from our mobile technician at a time that works for you. Our goal is to get you back up and running with minimal downtime.

My Account

How do I create an account?

You can create an account by clicking on “Sign Up” on our website. Simply provide your name, email address, and a password to get started.

I forgot my password. How can I reset it?

Click on “Forgot Password” on the login page and enter your email address. You will receive a link to reset your password.

Can I update my personal information after creating an account?

Yes, you can update your personal information, including your address and contact details, by logging into your account and accessing the “Profile” section.

How do I view my order history?

Log into your account and go to the “Order History” section. There, you will find details of all your past and current orders.

Is my account information secure?

Yes, we use advanced encryption technologies to protect your personal and payment information. Your data is safe with us.

Can I delete my account?

Yes, you can request to delete your account by contacting our customer service team. Please note that this action is irreversible and will remove all your data from our system.

Get in Touch

We are honored to serve and bring the best satisfaction to all customers who shop at dailyprimesupplies.com Our professionalism and dedicated service are always our top priority. If there is any dissatisfaction from the customer. We are always ready to accompany and will provide immediate support for your peace of mind.

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Live Chat Support

Need help? We’re here for you! Chat with our live support team and get quick answers to your questions. Your satisfaction is our priority.

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